Buyer Services Partner Manager

About Us

Manheim is Australia’s market leader in automotive remarketing, offering an unrivalled range of products, services, and expertise across the industry. We deliver comprehensive solutions spanning passenger vehicles, commercial assets, light and heavy trucks, motorcycles, boats, recreational vehicles, machinery, plant, and equipment.

We also support the insurance sector through specialist remarketing of damaged vehicles and assets.

Manheim is part of Cox Automotive, the world’s largest automotive services organisation. Together, we are transforming how people buy, sell, own, and use vehicles.

About the Role

This is a highly visible, commercially focused role where you will manage key dealer relationships, identify new partnership opportunities, and drive buyer engagement and performance across Manheim’s national simulcast and online Passenger and Commercial Vehicle auctions.

You will play a critical role in both the sales performance and live auction environment, working closely with buyers and sellers to drive participation, retention, and revenue growth.

Auction day presence is a key part of the role. You will build credibility with dealership stakeholders, support buyers in real time, and actively contribute to the success of live auctions—including conducting auctioneering.

Importantly, you do not need prior auctioneering experience. We provide full training through our in-house Auction Academy, designed to build your confidence and capability in the auction environment.

Key Responsibilities

• Be an integral member of the live auction team for Passenger and Commercial Vehicle (PCV) assets
• Manage a portfolio of key dealer accounts, ensuring strong engagement and performance
• Own the buyer-facing aspects of site-based auctions to deliver volume, sales, and revenue targets
• Grow buyer participation across onsite, simulcast, and online auction channels
• Build trusted relationships with Dealer Principals, Used Car Managers, and senior stakeholders
• Identify, develop, and convert new business opportunities
• Provide market insights, buyer intelligence, and pricing feedback to internal and external stakeholders
• Deliver a consistently high-quality buyer experience across all auction touchpoints
• Collaborate closely with operations, vendor services, and national sales teams

About You

This role is ideally suited to a highly credible automotive professional with strong dealership experience who is ready to step into a broader commercial and market-facing role.

To be successful, you will bring:

• A genuine passion for the automotive industry and a desire to play a central role in the success of live auctions
• Strong dealership experience (typically at Used Car Manager level or similar leadership roles) with a deep understanding of used vehicle operations
• Proven capability in sales, negotiation, and commercial decision-making
• Strong understanding of buyer behaviour, pricing dynamics, and stock turn
• Confidence engaging with senior dealership stakeholders and influencing outcomes
• A track record of building and maintaining long-term customer relationships
• Excellent communication, interpersonal, and stakeholder management skills
• The ability to manage objections, conflict, and competing priorities professionally
• Strong organisational, analytical, and time management capabilities
• Intermediate proficiency in Microsoft Word, Excel, and PowerPoint
• Experience in auction operations or remarketing is advantageous—but not essential. Full training will be provided.

Why Join Manheim?

• Structured onboarding and comprehensive on-the-job training, including our Auction Academy
• Ongoing development through LinkedIn Learning, Employee Resource Groups, and leadership programs
• Competitive benefits including Birthday Leave, Service Awards, Volunteering Leave, and our Rewards & Recognition Platform
• Access to our Employee Assistance Program (EAP), offering confidential 24/7 support for you and your immediate family
• A collaborative, high-energy environment where your expertise is valued and your impact is visible

👉 Apply now and take the next step in your automotive career